Here’s all the information you need about the Galaxy Note 7 fires and recall — the events that led to the phone being discontinued — and eventually reborn as the Galaxy Note Fan Edition.
After almost a year of twists and turns since September 2016, the Galaxy Note 7 story has (effectively) come to an end. As is well known by now, Samsung faced battery quality issues in the handset, leading to personal and property damage. In the original, pre-recall Note 7, hundreds of phones worldwide had critical failures.
Following initial reports of fires, the phone was recalled in the U.S. once, and Samsung launched exchange programs in other countries. But the new models experienced further issues, with replacement units catching on fire in early October 2016. This led to Samsung telling Note 7 owners to stop using the phones and return them, before permanently discontinuing the Note 7 worldwide. Shortly thereafter, the U.S. CPSC officially issued a second recall.
In July 2017, the Note 7 was reborn as the Galaxy Note Fan Edition, built from new, unused Note 7 components, paired with a smaller 3,200mAh battery that had passed Samsung’s new battery testing standards.
Here’s everything you need to know about this unprecedented situation.
How did we get here?
Following worldwide reports of battery failures and fires with the Galaxy Note 7 in early September 2016 — including nearly 100 cases in the U.S. alone — Samsung and the U.S. Consumer Product Safety Commission (CPSC) announced a complete official recall of all Galaxy Note 7s in the U.S. Similar movements were made in Canada, as well as throughout Europe and Asia. Regions in which the phone had yet to launch simply postponed shipments of phones.
The whole saga lasted over three months.
Weeks later, with the recall in full swing and old Note 7s being replaced